sortoto Casino & Sportsbook Data Care
This page describes what we collect when you use sortoto and how we keep that data protected. We are committed to transparent practices around your personal information, whether you are betting on Liga 1 matches from Jakarta, processing deposits via DANA, or enjoying our live-dealer tables.
We at sortoto understand that your privacy is essential. Our data handling practices are designed to protect your account security, comply with local and international regulations, and give you clear visibility into how your information is used. If you have questions about this policy, our support team is available to assist you.
What We Collect on sortoto
When you create a sortoto account, we collect your name, email address, date of birth, and residential location to comply with Know Your Customer (KYC) regulations. We also gather payment information when you deposit—bank account details, card numbers (encrypted), and transaction history—so that we can process withdrawals to your original payment method. If you use OVO, e-wallet, mobile banking, or other Indonesia-region wallets, we record those identifiers and linked phone numbers.
Our sortoto platform also collects device information, including your IP address, operating system, browser type, and unique device identifiers. We log your gameplay activity—which games you play, bet amounts, session duration, and outcomes—to detect fraud, prevent collusion, and fulfil our gaming regulations. We do not sell this data to third parties; we retain it for account security and dispute resolution.
We do not share your gaming data for marketing
Your sortoto account activity is kept confidential and used only for account management, compliance, and your own request.
How We Use Your Data
We at sortoto use your personal data to verify your identity, process deposits and withdrawals, settle bets, and investigate disputes. If you bet on Piala Indonesia or Piala AFF matches, we record the outcome to ensure fair settlement. Your data also helps us detect suspicious account behaviour, prevent underage access, and comply with anti-money-laundering laws. We may contact you via email or SMS about account security alerts, withdrawal confirmations, or service updates—never unsolicited promotional messages unless you opt in.
Our sortoto platform uses cookies and tracking pixels to remember your login state, language preference, and game preferences. These allow our site to load faster and provide a consistent experience across devices. We do not use cookies to track you outside sortoto or sell cookie data to advertisers. If you disable cookies in your browser, some features may not function properly.
Third-Party Processors and Data Transfers
We at sortoto work with payment processors, hosting providers, and fraud-detection services to operate our platform safely. Our servers may sit outside Indonesia—for example, in Singapore or other regional data centres—but we ensure all transfers comply with data protection standards. When you withdraw funds via local payment, online payment, or e-wallet, our payment partner sees only your name and account number; they do not access your game history. We sign data-processing agreements with all third parties to ensure they meet our security requirements.
Your data rights on sortoto
- Right to access: request a copy of all data we hold about you
- Right to correction: ask us to update inaccurate information
- Right to deletion: request account closure and data removal, subject to legal holds
- Right to complaint: escalate concerns to your local data protection authority
Our Commitment and Your Contact Options
We at sortoto review this policy annually and update it to reflect changes in law or platform features. If we make material changes—such as new data sharing practices—we will notify you via email at least 30 days in advance. Your continued use of sortoto after that notice constitutes your acceptance of the updated policy.
If you have questions about how sortoto handles your data, or if you wish to exercise any of the rights described above, please contact our support team. You can reach us by email, live chat, or by submitting a formal request through your account settings. We aim to respond to all data requests within 14 days. If you believe we have mishandled your information, you may lodge a complaint with the Indonesian personal data protection authority in your city—whether you are based in Bandung, Surabaya, Medan, or elsewhere in a supported jurisdiction.
Thank you for trusting sortoto with your data. We remain committed to operating a secure platform where you can enjoy sportsbook betting, live-dealer games, and slots with confidence in our privacy practices.